The network operator is YES OPTUS too. Whether it’s signing in, setting up or sending off, our Help and Support pages can help you through any problem. Dial → **004*321# from your phone dial pad. Tap Mobile networks . When sending an SMS/MMS my messages sometimes take 10-15 minutes to send, other times they go straight away. Go to Settings Connections Mobile networks Access Point Names of your Android.. Press Add on right top corner. https://plex.software/ | https://tutuappx.com/ | https://vidmate.onl/. View your usage, get billing support and much more with the My Optus app, download it, MMS not working - Never had an issue until late December, Re: MMS not working - Never had an issue until late December, ____________________________________________________________________________________________________________________________. Wireless & Networks ->. Tap Access point names (APN) . Step 11 of 38. Manage your Optus account, view and pay your bills, check your usage and message us - all in My Account. I would ask Optus technical support to "delete your profile of the MMSC", then check your phone has the right MMSC settings and send an MMS to yourself. I can't check my voicemail. If you can't receive MMS on your mobile phone, try these simple solutions to solve the problem. If you can't make a call, you need to solve this problem first. My mobile phone is slow. ... HI I can not get mms in lycamobile Australia. It appears like the service cuts out, however, never had an issue until about a month ago. never had this problem prior to going direct with Optus just under 2 weeks ago. Would you like information for your {device-name}? Mobile Networks ->. 10. I can't use GPS navigation. And now your clicking on the link with WiFi connected it's probably using that which can't reach the Optus MMS Server, so when your "outside" your off the WiFi network and it works over 3G/4G. Calls etc are ok. My wife's network data is ok but mine does not work despite 4G symbol being on?! This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. Missed Call Service is automatically set up to allow your phone to ring for 20 seconds before it sets in. Are there any settings where I can push these MMS through or re-calibrate to push through service? If your sim card is active, mobile data should also be active. Also, yes, I cleared the cache. If mobile data is not working, please check that it is included in your service and if you have correct mobile data settings. I receive multiple MMS texts a day and am unable to view until I go outside. To do via self serve: Log into My Account to ensure Missed Call Service is off (Select the Mobile Number/View Details then Manage then Voice Call Settings) … MMS can contain media files such as pictures and sounds. To learn about Do this Updating your phone’s ... - Do not play or use a flashing-lights feature if you are tired or need sleep. Step 12 of 38. Optus Apn settings – Step by Step Setting. Enter the details you find below! Change the other fields as below. My mobile phone's battery life is short. All APN settings checked but still no luck. If you turn on the function, you'll receive all MMS when you're within range of your home network. 11. Get your support answers here. Possible cause 1: Your mobile phone hasn't been correctly set up for MMS. Optus Wi-Fi Calling lets you make and receive calls, MMS and SMS from your smartphone over an accessible WiFi network connection. Access Point Names ->. I can't send and receive email. Mobile Data/MMS. Now joined Optus and cannot send. I can't send and receive MMS. Step 10 of 38. Just got two sim only plans with Optus after finishing Vodafone contract and continuing to use Galaxy S6 handsets. Dodo MMS 4G LTE APN Settings for Android. Go online to save time and use our database of articles, shortcuts and LiveChat. It's important first to find out if you can make a call. A: Usually, it’s something along the lines of this: Settings ->. I left Lebara where I had no troubles sending MMS. Any ideas? It's important first to find out if you can make a call. If you need to set your devices MMS settings manually, simply follow the below steps: Tap Apps Tap Settings Tap More Settings or Mobile Data or Mobile Networks Tap Access Point names; Tap Add or New APN Tap Name and enter ‘amaysim MMS Tap APN and enter ‘MMS’ Tap MMSC and enter: http://mmsc.optus.com.au:8002/ Tap MMS Proxy and enter: 61.88.190.10 12. Weird it's only happening in your office, are you connecting to WiFi at work? It's important to find out if you can make a call. This is happening repeatedly but my voicemail although I have never altered settings have suddenly stopped working. If you can't make a call, you need to solve this problem. When the problem is solved, you will most likely also be able to send and receive MMS. Or is this a way of subversively forcing the use of more data via other apps such as Whats App, Google Hangouts, etc. MMS Manual Settings. Find the help you need with Optus. Checked settings and 4G/3G/2G (auto correct) is selected. Re: MMS not working over 4G (on iphone8) Is it safe to assume hubby is also with Optus? Tap SIM . Mms do sent work over wifi on Android, only on Apple. If you turn off the function, you'll be notified before you receive MMS when you're within range of your home network. In this article we will give you all the information need to properly setup the APN Settings for Optus Australia. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Hi buddy, did you try clearing the cache of network and trying via wifi connection? To change this, just dial * 004 * 0411000160 ** XX # and then press Call. The dodo website says to connect to the YES OPTUS mobile network in order to get internet working properly, but it no longer appears in the list of available networks, the only one I can connect to is Dodo, while telstra and vodaphone are visible. If not, you'll need to make an adjustment to the Access Point Name (APN) in your phone's settings … 48hrs passed still not working so called back and told optus changed settings and should now work but tpg mms was having issues so I should wait another 24hrs. It now works however MMS still does not work with Facebook Messenger. If your sim card is active, mobile data should also be active. *Hit the Menu button* -> New APN. This will then "Recreate your profile" and you should be good to go. ... Key in Optus MMS and tap OK. Re: MMS not working - Never had an issue until late December It seems more like your phone either has lost its MMS configuration or Optus isn't pushing the MMS through to you properly. Mobile data is activated by default if included in your plan. On my phone's messenger app I ticked the box "WAP push" on. By solving this problem you'll most likely solve your problem with sending and receiving MMS. The Optus Wi-Fi calling FAQ page has more information . I use a Cat s60 handset Android ( thermal camera handset) and I have tried 8 types of APN settings all do not work. Help Refer to the following resources to get more FAQ, software, and service information. Tap APN.Key in mms . Before you start this troubleshooting guide you need to check one important thing: Setting up and using my mobile phone as a Wi-Fi Hotspot. You can send MMS to one or more mobile phones and to email addresses. Find "Access point names (APN)" Tap Settings . Tap OK. Forgot to mention that yesterday I tried all the steps to set up the APN properly. If you can't make a call, you need to solve this problem. If the recipient gets the SMS notification but they’re unable to retrieve the MMS content, they’ll have 7 days from the time the MMS was sent to fix the issue and retrieve the message. Tap Auto-retrieve to turn on the function. Mobile Data/MMS. I can't send and receive SMS. Please advise with support. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage Entertainment and internet . 6 SMS, MMS and email . Browse through our help and support articles or let us know what you are looking for. If Android has already set values for MMS 3 for any fields below leave them. Need a helping hand with your emails? And now your clicking on the link with WiFi connected it's probably using that which can't reach the Optus MMS Server, so when your "outside" your off the WiFi network and it works over 3G/4G. Checked all settings on account and it’s definitely on. MMS sent from your Vodafone phone will expire after 3 days. It seems more like your phone either has lost its MMS configuration or Optus isn't pushing the MMS through to you properly. If so it would mean something is up with the iPhone so Apple support would be the way to go I am having an issue where I am not receiving MMS (Galaxy S8) while in my office. Note: Make sure to press the radio button on return to the APNs menu after entering an APN. Called Optus 2 days ago still not sorted. Optus X Smart User guide. Solution: Set up your mobile phone for MMS. Mobile data is activated by default if included in your plan. If mobile data is not working, please check that it is included in your service and if you have correct mobile data settings. All right crowd, hope you can help. Got sick of waiting so called helpdesk, advised to wait 48hrs while they contacted optus. This must be in multiples of 5 … The XX is the length of time in seconds you want your mobile to ring. If I can't find a solution I will be forced to change carriers. ^ how do I know this? Optus APN settings. In most cases, if you have a working SIM card and an active mobile plan, these settings should be automatically sent to your phone by your carrier. My mobile phone's touch screen doesn't work. My service is Xfinity Mobile. My practice is not able to take any messages … If that did not work you may need to reset Voice to MMS. By solving this problem you'll most likely solve your problem with sending and receiving MMS. Optus Australia Apn settings – Step by Step Setting. I joined Optus just a couple weeks ago. - Take a minimum of a 15-minute break hourly. When you send an MMS, a text message with a 3 day expiry is first sent to the recipient notifying them to retrieve the MMS. Tap Optus Internet Press the Home Button. 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